RNJ TESTIMONIALS

Client: Redwood Housing, Project Manager: J. Knorr

Overall Experience:
"I thoroughly enjoyed working with RNJ. Both projects presented unique challenges, yet RNJ was successful in keeping everything on track and on schedule. There were many interactions with tenants, and given our limited time and resources, having RNJ present helped foster positive relationships and made the residents feel more at ease."

Recommendation:
"Absolutely. I’ve already recommended RNJ to others."

Areas for Improvement:
"One area for improvement could be providing more upfront guidance on estimating overall costs, like moving expenses. While it’s a challenging aspect of the work, having those numbers early on would’ve been helpful for better planning."

Expertise and Skills:
"RNJ demonstrated a thorough understanding of legal requirements and was patient with tenants, yet assertive when needed. Their knowledge and communication skills were exceptional."

Adaptability:
"Adaptability was one of RNJ's greatest strengths. There were many unknowns in the project, and RNJ excelled in educating tenants and adjusting to those special needs."

Flexibility:
"Yes, RNJ was flexible and ready to adjust to any changes that arose."

Value:
"RNJ provided great value. Although relocation costs can often be higher than expected, RNJ's fees were competitive. The smooth execution of the projects was due in no small part to their expertise and leadership."

Communication and Collaboration:
"RNJ communicated effectively, and we established a solid working relationship. They also built strong relationships with the property and construction managers, ensuring smooth collaboration."

Problem Solving:
"RNJ effectively escalated issues to the appropriate people on-site, delegated tasks efficiently, and took on additional responsibilities when we had trouble maintaining on-site managers. Their proactive approach helped us fill important gaps."

Client: Self-Help Enterprises, Project Manager: J. Gudino

Overall Experience:
"Working with RNJ was an absolute pleasure. Their professionalism and commitment were second to none."

Recommendation:
"Without a doubt, I recommend RNJ as my preferred vendor. Their pricing is 2-3 times more competitive than other companies, and Rosalba consistently went above and beyond."

Expertise:
"RNJ’s level of maturity and legal knowledge stood out. They navigated complex tenant issues with ease and maintained excellent communication throughout. RNJ’s ability to stay on track with timelines while adhering to all legal requirements was impressive."

Value:
"RNJ’s value is undeniable. Their partnership with a trusted moving company streamlined the process, and their direct involvement with tenants made a significant difference. RNJ’s flexibility in handling delays and last-minute requests was also a huge asset."

Communication and Collaboration:
"RNJ was actively involved in weekly meetings, collaborating seamlessly with other teams. They always spoke up when something needed attention and provided actionable solutions."

Impact and Results:
"RNJ’s 24/7 availability helped ease the minds of residents, and their dedication made them the top-rated relocation specialists. We would definitely rely on RNJ for future projects."

Client: S. Shaham (Pro Bono Consultation)

Overall Experience:
"RNJ was an invaluable resource. Whether it was offering guidance through phone calls or providing tools to ensure the project’s success, they were readily available and fully focused on delivering results."

Recommendation:
"Yes, I would absolutely recommend RNJ. Their expertise and experience are evident in their work."

Reliability and Communication:
"RNJ was responsive and proactive, always making themselves available to meet deadlines and address issues."

Problem Solving:
"They offered clear, in-depth advice and practical solutions for any challenges that arose."

Value:
"Yes, working with RNJ was a great experience, and I would definitely collaborate with them again."

Client: Eden Housing, Property Supervisor, M. Hernandez

Overall Experience:
"RNJ provided an exceptional service. Their professionalism, knowledge, and dedication to resident needs were unmatched. They went above and beyond to fulfill every contract requirement."

Recommendation:
"I would absolutely recommend RNJ without hesitation."

Skills:
"RNJ has the skills and expertise that set them apart from others in the field. Their ability to think outside the box and deliver consistent quality was impressive."

Value:
"The value RNJ brings is evident in the quality of their work and their affordable pricing. Their commitment, integrity, and passion for client satisfaction make them one of the best in the industry."

Adaptability:
"RNJ's professionalism often had us adapting to their high standards, but this was more of an advantage than a challenge."

Communication:
"RNJ maintained excellent communication throughout the project, updating us immediately on any changes or developments. They were always available, whether by phone, email, or text."

Collaboration:
"They collaborated flawlessly with our team, always willing to step in and handle issues before they became problems. RNJ’s service was exceptional."

Impact and Results:
"RNJ’s interpersonal skills and professionalism made a significant impact. Residents consistently gave positive feedback, which is a testament to RNJ’s exceptional service."

Client: Eden Housing, Property Supervisor, A. Schultz

Overall Experience:
"The service was seamless. RNJ handled the relocation process smoothly and efficiently, even in a challenging area. They went above and beyond to accommodate the needs of over 200 residents without a single complaint."

Recommendation:
"Absolutely. I highly recommend RNJ."

Expertise/Skills:
"RNJ's expertise was evident in their exceptional communication, particularly with tenants, and their bilingual skills were especially valuable."

Adaptability:
"RNJ’s ability to adapt to changing circumstances was crucial. They responded to every challenge with ease."

Value:
"RNJ was invaluable. Their contribution eased the workload for my team, allowing us to focus on other aspects of the project."

Communication:
"Communication was top-notch, with daily updates and quick response times, often within hours. Their reliability was impressive."

Impact:
"RNJ played an invaluable role in the success of the project, taking the burden of relocation off my team and ensuring a smooth process for everyone involved."

Collaboration:
"They were highly involved, attending every resident meeting and always available to assist with any questions, even outside of regular hours."

Final Thoughts:
"RNJ exceeded expectations in every aspect. They made the relocation process incredibly smooth, and both residents and my team were highly satisfied with their service."